Skip to content


Your cart is empty

shipping policy

We offer FREE Standard Shipping on select Rub, Sauce, & Accessory Orders of $99 or more!


shipping info

expedited shipping services

Orders placed after 11:30 am CST will not ship until the following business day. These services deliver Monday–Friday. Expedited shipping services are not available on weekends.Expedited shipping is only available on rub, sauce, and select accessory orders. We offer the following FedEx expedited shipping services:


internationa/canada, HI, ak, pr + apo orders

order cancellation policy

Once an order has been processed, it cannot be canceled. Similarly, post-order modifications are not feasible. If modifications are necessary, we will guide you through the cancellation process, followed by a reorder. 

We appreciate your understanding of these policies. They are designed to ensure fairness for both parties involved. If you believe your situation aligns with these terms, please contact us with your request. Thank you for choosing Big Poppa Smokers. Your satisfaction is our priority.

  • Valid within the contiguous U.S.
  • We reserve the right to cancel or refuse orders